The online taxi booking market is among the fastest-growing mobility sectors worldwide, and the United Kingdom is no exception. With urbanization on the rise, smartphones in nearly every pocket, and commuters demanding convenience, ride-hailing services have transformed how people travel within cities.
According to industry forecasts, the global taxi booking sector is projected to grow by $327.54 billion by 2027, driven by technological advancements, digital payment adoption, and the shift toward on-demand services. In the UK, platforms like Uber, Bolt, and Addison Lee are not just providing rides—they’re shaping the way people think about transportation.
The UK’s Ride-Hailing Boom
The UK’s urban centers—London, Manchester, Birmingham, Glasgow, and beyond—are experiencing a steady rise in demand for fast, safe, and cashless commuting options. According to Statista, the UK ride-hailing segment will generate £4.97 billion in revenue in 2024, with further growth projected year after year.
Several factors are fueling this surge:
- Increased smartphone penetration – Booking a ride is now as simple as tapping an app.
- Cashless convenience – Cards, PayPal, and digital wallets make transactions seamless.
- Service variety – From budget rides to luxury sedans, there’s something for every traveler.
- Sustainability trends – EV and hybrid fleets are gaining traction with eco-conscious riders.
What’s more, industry research shows the four largest taxi companies in the UK collectively hold less than 5% of the market, leaving enormous space for smaller operators, driver-led cooperatives, and innovative startups to compete.
Market Forecast: Where Things Are Headed
Between 2024 and 2028, the UK ride-hailing sector’s revenue is expected to grow by $1 billion USD, reaching a record high by 2028. Analysts predict a 5% annual growth rate, maintaining momentum after eight consecutive years of expansion.
Some key projections:
- UK taxi market revenue to surpass $7.1 billion by end of 2024
- CAGR of 11.2% between 2020–2025
- Market value expected to reach $12.2 billion by 2025
These numbers highlight a strong business case for entrepreneurs looking to launch taxi booking apps tailored to UK cities and traveler needs.
Top 10 Taxi Booking Apps in the UK
While dozens of services operate across the country, these 10 platforms stand out for their reach, features, and user experience.
1. Uber
Launched in the UK in 2012, Uber remains the best-known ride-hailing brand globally. It offers multiple service tiers: UberX (affordable rides), UberXL (larger vehicles), UberEXEC (premium cars), and Uber Green (eco-friendly options).
Why it stands out: Wide coverage, real-time tracking, cashless payments, and 24/7 availability.
2. Bolt
Formerly Taxify, Bolt entered the London market in 2019 and quickly gained traction for its competitive pricing. Bolt Green also offers electric and hybrid rides.
Why it stands out: Lower fares compared to some competitors and a user-friendly booking interface.
3. Gett
Specializing in London’s iconic black cabs, Gett focuses on corporate accounts and transparent pricing (no surge rates). Operating since 2011 in the UK, it’s favored by business travelers.
Why it stands out: Professional licensed drivers and strong emphasis on premium, punctual service.
4. Addison Lee
A London-based brand since 1975, Addison Lee runs a large fleet of private hire vehicles and executive cars. Corporate clients enjoy travel management features and account services.
Why it stands out: High-end comfort, professional drivers, and extras like onboard Wi-Fi.
5. FreeNow
Previously MyTaxi, FreeNow connects riders with licensed taxis and private hire vehicles across UK cities. It’s part of a wider European network, making it a great option for international travelers.
Why it stands out: Integrated payment options, eco-friendly vehicle choices, and strong safety features.
6. Taxiapp UK
A driver-owned platform focused on London’s black cab trade. It promises no surge pricing and supports fair driver pay.
Why it stands out: Ethical business model, local expertise, and strong community roots.
7. Via
Via offers an intelligent ride-sharing model, matching multiple passengers headed in the same direction to reduce costs and emissions.
Why it stands out: Dynamic routing technology and sustainability-first approach.
8. City Taxis
Based in Sheffield, City Taxis operates one of the UK’s largest independent fleets. It’s deeply involved in local community initiatives.
Why it stands out: Regional expertise and a strong community presence.
9. Avis
Better known for car rentals, Avis also offers chauffeur-driven rides and premium taxi services in the UK.
Why it stands out: Luxury vehicles, professional chauffeurs, and strong brand reputation.
10. Wheely
A luxury ride-hailing service for travelers seeking style and comfort. Membership options add exclusivity to the experience.
Why it stands out: Premium sedans, trained chauffeurs, and personalized service.
Opportunities for Startups in the UK Taxi Booking Space
The UK ride-hailing industry is growing—but it’s far from saturated. Here’s why new players still have room to succeed:
- Local market gaps – Many cities outside London lack strong app-based taxi coverage.
- Niche positioning – Luxury, eco-friendly, rural-focused, or female-driver-only services can stand out.
- Driver-first platforms – Fair pay, benefits, and driver ownership models can attract top talent.
- Tech innovation – AI-based route optimization, in-app entertainment, and real-time passenger safety features can differentiate a new app.
Wrapping It Up
The UK’s taxi booking market is vibrant, competitive, and full of opportunity. Whether it’s the convenience of Uber, the ethical focus of Taxiapp UK, or the luxury of Wheely, passengers now have more choice than ever before.
For entrepreneurs, now is the time to act. Partnering with an experienced on-demand taxi app development team can help you create a platform tailored to your audience—whether that’s an affordable city-wide service, a green transport option, or a luxury travel experience.
With the right blend of technology, local knowledge, and user-centric design, you can carve out a profitable niche in one of the UK’s most promising mobility markets.